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PRIVACY POLICY

At QPSC, we strive to provide the best experience for our members. We understand that circumstances may change, and we aim to accommodate such situations through our refund policy. Please read the following policy carefully before making any payments.

1. No Deposit Refund:

Deposits made for memberships or registrations are non-refundable. This includes any initial payments required to secure a spot within the club.

2. Partial Refund for Unused Membership Period:

If a member is unable to utilize their full membership due to unforeseen circumstances (such as injury, relocation, or other personal reasons), a partial refund may be granted for the unused portion of the membership period. The refund amount will be calculated based on the remaining duration of the membership term at the time of the refund request. (Refunds do not include payments required by the federation to play)

3. Refund Procedure:

  1. To request a refund for the unused portion of your membership, please contact

 footballdepartment@queensparksc.com.au  with;

  1. your full name
  2. membership details
  3. the reason for your refund request.

 

Refunds will be processed on time upon receiving the request.

4. Refund Eligibility:

  1. Refunds are subject to approval and may not be granted in certain situations, including but not limited to:
    • Membership termination due to disciplinary actions.
    • Failure to adhere to club rules and regulations.
    • Refund requests are made after a certain period from the start of the membership term.

5. Non-Transferable:

Refunds are non-transferable and will be issued using a method suitable for QPSC.

6. Policy Revisions:

QPSC reserves the right to revise or update this refund policy at any time. Any changes will be communicated to members via email or through our official website.

By proceeding with your membership payment, you acknowledge that you have read, understood, and agree to abide by the terms of this membership policy and refund policy.

If you have any questions or concerns regarding these policies, please don’t hesitate to contact us at footballdepartment@queensparksc.com.au

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